In my capacity as the UK director of operations for One World Tours Limited, over time, it came to my attention as to what a minefield in can be booking a vacation in a destination like Egypt thru the myriad of’internet’ based travel companies ; particularly local Egyptian firms
I so though it could be useful to suggest a kind of’checklist’ of things to have a look for and questions to ask’prospective’ vacation providers.
1. Are they a travel agent or a Tour operator ?
especially at a local level, service from a tour operator is sometimes higher than that of an agent as tour prepared thru local agents’can’ risk the undeniable fact that the agent is purely passing on your booking to a 3rd party. This is not always the case, but it is’s something to consider. Comeback if you have issues is also to be regarded as an agent can blame the 3rd party and vice versa.
two. Do they require a deposit or are they offering payment in full on arrival ?
If the company you are potentially booking through accept payment in full on arrival, it implies one thing – your aren’t booked. While will a company risk booking hotels, tour guides, drivers etc on the of chance you may basically turn up ?
3. Do they accept visa cards as payment ?
This is critical whether or not you plan on paying that way. Accepting credit cards ( particularly in travel fields ) will probably mean the Firm has been pretty well vetted and definitely will offer you some added assurances ( and of course protection )
four. Do they offer Testimonials… ?
The second 1/2 this question maybe the most vital part,’Do they offer Testimonials…and are you able to contact them’ ? If their testimonials are real then surely there is no reason why they can not be contacted.
five. Do they have a recognised complaint mechanism ?
Any forward thinking and truthful company will know that there’ll always be the odd problem. Having a complaint mechanism in place shows that the company won’t just try and fob you off, but from the ground up, they are going to try to fairly take care of any problems you could have.
Hopefully these 5 things may help you with regards to your future plans when thinking about a trip to a country like Egypt.
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